ISO 9001 (Quality Management System)
ISO 9001 (Quality Management System)
- Quality Management System -
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ISO : 9001

It is an international standard. ISO 9001 is by far the world's most popular globally and many organizations in 178 countries worldwide had implemented this standard. An ISO 9001 certification doesn't certify products of the company. It only focuses upon working methodology that forces an organization to establish Quality Management system. ISO 9001 provides an organization with a set of principles that ensure focused, informed, scientific and proven approach to the Management of business activities to consistently achieve customer satisfaction and continually improve operational effectiveness & helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.


  1.   Increases productivity- Maximizes quality
  2.   Increases revenue- Improves employee morale and satisfaction
  3.   Saves time and money
  4.   Enhances ability to attract new customers that have adopted requirements for certification
  5.   Improves accountability of Management
  6.   Increases employees' understanding of their roles in success of their work and the company
  7.   Creates greater motivation and dedication
  8.   The connection of quality Management systems to organisational processes
  9.   The encouragement of a natural progression towards improved organisational performance
  10. Use of the Quality Management Principles
  11. Adoption of a 'process approach
  12. Emphasis of the role of top Management
  13. Requirements for the establishment of measurable objectives at relevant functions and levels
  14. Being orientated toward 'continual improvement' and 'customer satisfaction; including the monitoring of information on 'customer satisfaction' as a measure of system performance
  15. Measurement of the quality Management system, processes and product
  16. Consideration of statutory and regulatory requirements
  17. Attention to resource availability
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