ISO : 9001
It is an international standard. ISO 9001 is by far the world's most popular globally and many organizations in 178 countries worldwide had implemented this standard. An ISO 9001 certification doesn't certify products of the company. It only focuses upon working methodology that forces an organization to establish Quality Management system. ISO 9001 provides an organization with a set of principles that ensure focused, informed, scientific and proven approach to the Management of business activities to consistently achieve customer satisfaction and continually improve operational effectiveness & helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.
Incentive
- Increases productivity- Maximizes quality
- Increases revenue- Improves employee morale and satisfaction
- Saves time and money
- Enhances ability to attract new customers that have adopted requirements for certification
- Improves accountability of Management
- Increases employees' understanding of their roles in success of their work and the company
- Creates greater motivation and dedication
- The connection of quality Management systems to organisational processes
- The encouragement of a natural progression towards improved organisational performance
- Use of the Quality Management Principles
- Adoption of a 'process approach
- Emphasis of the role of top Management
- Requirements for the establishment of measurable objectives at relevant functions and levels
- Being orientated toward 'continual improvement' and 'customer satisfaction; including the monitoring of information on 'customer satisfaction' as a measure of system performance
- Measurement of the quality Management system, processes and product
- Consideration of statutory and regulatory requirements
- Attention to resource availability
